Ongoing Brand & Digital Partnership

A retained senior team for everything the brand touches.

Who Is It For

A retained senior team for brands that need the website, store, campaigns, email, social, advertising creative, and marketplace content to move together. We audit what exists, complete the first substantial priority, then hold monthly capacity against launches, campaigns, and platform work — with quarterly direction so the system keeps up with the business.

Ideal Fit

For brands with real traction whose channels are drifting apart — site, store, email, social, and marketplace each handled by a different vendor, or not at all. DTC, editorial, professional services. Not for pre-revenue businesses looking for cheap MVP work.

Typical Timeline

First priority project (scope-dependent) + month-to-month reserved capacity thereafter

How This Works

  • Foundation: Audit of the current brand, channels, systems, calendar, and backlog.
  • First priority: The initial substantial project — identity, website, store, campaign system, or channel redesign. Scoped and priced as a defined project, 50% deposit.
  • Ongoing capacity: Reserved monthly hours across design, content, website, commerce, email, social, ads, and Amazon. Billed monthly in advance.
  • Quarterly direction: Priorities, performance, upcoming launches, system gaps.
  • Exit: Cancellable with 30 days' notice after the initial commitment. Full ownership of all assets, accounts, and documentation.

Core Services

Websites

Editorial-grade websites your team can update without filing a ticket. Built on Webflow with content models that match how you work, clean CMS structures, and performance that holds as you scale. For founders, marketers, and operators who'd rather ship updates than wait for them.

E-Commerce Development

A Shopify or TiendaNube storefront engineered for the products you actually sell. Full builds, deep theme work, custom Liquid sections, and app integrations (Klaviyo, PowerReviews, reviews, subscriptions) — set up so your team can launch collections, run promotions, and iterate without breaking the stack. For DTC brands past the template stage.

Klaviyo Email Marketing

Klaviyo accounts that actually drive revenue, not just send mail. We architect flows (welcome, browse abandon, post-purchase, win-back), design templates that match your storefront, and clean up segmentation so the right message reaches the right list. For Shopify brands where email should be doing more of the heavy lifting.

Brand Strategy & Identity

Positioning, audience, voice, and visual identity — settled before anything gets designed. We run the strategy that tells the site, the store, and the email system what to say, and build the identity system that carries it: messaging hierarchies, visual identity, art direction your producers can execute. For brands that need the thinking and the system it ships in.

What You Get

  • Campaign planning and creative systems
  • Social and ad creative production
  • Email campaigns and flow iteration
  • Website and storefront updates, landing pages
  • Amazon brand content and product launch toolkits
  • Design-system expansion, reporting, and prioritization

Capabilities

What's Included?

Discovery & Brand Foundations Workshop

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Website Design & Build

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Klaviyo Email System

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NotionOS Setup

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Launch Support

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Monthly Iteration Retainer

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Analytics & Reporting

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Strategic Office Hours

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Quarterly Reviews

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Roadmap Planning

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FAQs

Still have Questions?

What's the difference between a Brand Lift Partnership and just hiring an agency for a website?

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How long is the commitment, and can I cancel?

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What if I just want the launch, not the retainer?

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Who owns the work?

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What does the retainer actually do month-to-month?

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How do you price the engagement?

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Do you work with founders who don't have a brand yet?

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What kinds of brands is this for?

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What's not included?

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How quickly can we start?

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